Contact | Bosna Bank International



Learn more about BBI products and services

Contact our friendly operators by:
Free INFO LINE 0800 200 20

Block your card

You can report and block your lost or stolen card for 24 hours by calling our free info line( 0800 200 20, then select ‘Option 1 – Cards’) or +387 33 652 888.


We appreciate your opinion. Please send us feedback, including complaints and compliments, to

Support for electronic services

Support for electronic service beneficiaries is available at 0800 200 20.

BBI Contact Center

Our operators all available from 08:00 to 16:30 hrs every business day. You can contact us after working hours by sending a message through our Contact Form.

  • What information are available through free info line?
  • Where can I get information on electronic banking?
  • When can I expect a feedback for questions submitted by e-mail?
  • After I blocked my card, when can I unblock it?
  • Card safety tips?